UAP Product Registration | Register UAP Cylinder | UAP Ltd

Product Registration

Upon completion of registration you will be sent a confirmation e-mail. Within this email there will be an electronic link to the Terms and Conditions of the Warranty, including recommended maintenance requirements, and troubleshooting process to follow should you encounter any in service issues.

Previously registered?

How to Register Your Products?

5000-guarantee-and-key-fob

Registering is simple. If you are registering a UAP cylinder, on your cylinder keys will be a key ring (pictured above). Simply enter the serial number on the key ring below and fill out your details. Please note that cylinder serial numbers will begin with ZL, KIN or TL and be followed by seven numbers and two letters (see example below). 

If you are registering another product, such as door handles or letterboxes, please click on ‘I am registering a UAP door hardware product‘ and select the product(s) you wish to register, and enter the door supplier name, the name of the installing company, the receipt reference number and also the date of purchase. It’s as easy as that!

If you are registering a Fullex multipoint lock, please click here to be taken to the Fullex website.

If you have already registered your product(s), please sign in using your e-mail and password for the express registration at the bottom of the page.

Need help?

What should you do if you are having difficulties operating your Lock?
Please follow this link to help diagnose any potential issues you may be having and how to resolve them. This link will take you to our troubleshooting page.

What should you do if you cannot resolve through the Trouble Shooting process?
Should you still be experiencing issues please contact your nearest TradeLock registered Locksmith who you can locate through the Find A Locksmith Website. The Locksmith will advise you of any call out charge and any potential works to be carried out for which you will have to pay them directly.

What should you do if you feel there is a claim for faulty goods?
Please forward details of The Locksmiths report and any associated payments made. In addition we will need details of when the hardware was fitted and original registration details. We will review these details and reply directly to you with 7 working days.


Register Your Product

Please select a product you want to register:
UAP Cylinder
UAP Door Hardware Product

1. Serial Number 2. Personal Information 3. Furniture Items

 


UAP Ltd offer up to a £5,000 cylinder guarantee on their cylinders. The anti-burglar guarantee means that if a home gets broken into via the lock, and you have a UAP 3* security combination installed, in the event that your insurance company won't pay out, UAP will consider a limited liability claim. Please click here for the terms and conditions of the guarantee, and how to claim.

As part of the anti-burglar guarantee, any household item over £50 Sterling needs to be listed below at the time of registration in order for it to be covered under the guarantee:

Maintenance Info

Door hinges are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The door hinge MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.

NEVER USE ABRASIVE CLEANERS

If the door hinge is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the door hinges, howsoever caused, and is limited solely to surface corrosion from natural causes.

Maintenance Info

Door knockers are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The door knockers MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.

NEVER USE ABRASIVE CLEANERS

If the door knocker is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the door knockers, howsoever caused, and is limited solely to surface corrosion from natural causes.

Maintenance Info

Door numbers are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The door number MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.

NEVER USE ABRASIVE CLEANERS

If the door number is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the door numbers, howsoever caused, and is limited solely to surface corrosion from natural causes.

Maintenance Info

Door viewers are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The door viewer MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.

NEVER USE ABRASIVE CLEANERS

If the door viewer is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the door viewers, howsoever caused, and is limited solely to surface corrosion from natural causes.

Maintenance Info

Door handles are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The door handle MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.

NEVER USE ABRASIVE CLEANERS

If the door handle is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the door handles, howsoever caused, and is limited solely to surface corrosion from natural causes.

Maintenance Info

Identity card slots are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The identity card slot MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.

NEVER USE ABRASIVE CLEANERS

If the identity card slot is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the identity card slots, howsoever caused, and is limited solely to surface corrosion from natural causes.

Maintenance Info

Letterboxes are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The letterbox MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.

NEVER USE ABRASIVE CLEANERS

If the letterbox is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the letterboxes, howsoever caused, and is limited solely to surface corrosion from natural causes.

Maintenance Info

Patio handles are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The patio handle MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.

NEVER USE ABRASIVE CLEANERS

If the patio handle is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the patio handles, howsoever caused, and is limited solely to surface corrosion from natural causes.

Maintenance Info

Pull handles are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The pull handle MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.

NEVER USE ABRASIVE CLEANERS

If the pull handle is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the pull handles, howsoever caused, and is limited solely to surface corrosion from natural causes.

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