The Second Episode of the Hardware Intel: Ear Edition Podcast is Out Now!
Published on 2 December, 2020Latest News
The second episode of UAP’s new podcast, Hardware Intel: Ear Edition is out today; This month’s episode features a conversation between host Sian Astley, UAP Operations Director Wendy Rushton and NJJ Business Consultant Nicola John about the importance of effective staff training in a modern business.
Wendy Rushton discusses the importance for businesses to be fully up to date on training methods and how that training has evolved throughout the lockdown period in 2020, as well as the need for personalised training methods for individual staff members who may not respond well to a traditional “classroom” training style.
She also speaks about how effective training can raise staff morale which contributes to higher staff retention and better company operations overall.
Nicola John mentions the importance of product training for all members of staff to understand who they’re selling to and why, as well as testing and legislation, so that each member of staff has a wealth of knowledge to draw from. She also discussed the benefits of training during lockdown while staff were on furlough, and that it has had some surprising benefits that UAP will be continuing to make use of in the future, even after the pandemic and social distancing has come to a close.
The previous episode released in November included a discussion between UAP CEO David Jennings and National Sales Director Barry Halpin about the impact of COVID-19 on the door hardware industry and its implications for the future – catch up here if you missed it.