Product Registration
Upon completion of registration you will be sent a confirmation e-mail. Within this email there will be an electronic link to the Terms and Conditions of the Warranty, including recommended maintenance requirements, and troubleshooting process to follow should you encounter any in service issues.
How to Register Your Products?
Registering is simple. If you are registering a UAP cylinder, on your cylinder keys will be a key ring (pictured above). This will feature either a serial number or a QR code.
If your keyring features a serial number select UAP Cylinder below, enter the serial number on the keyring and fill out your details. Please note that cylinder serial numbers will begin with ZL, KIN or TL and be followed by seven numbers and two letters (see example below).
If your keyring features a QR code you can either scan the QR code or select UAP Cylinder (QR Code) and your cylinder type below and fill out your details. Please note your cylinder type will either be Kinetica (3 Star), UAP+ (1 Star) or TradeLocks (see example below).
If you are registering another product, such as door handles or letterboxes, please click on ‘I am registering a UAP door hardware product‘ and select the product(s) you wish to register, and enter the door supplier name, the name of the installing company, the receipt reference number and also the date of purchase. It’s as easy as that!
If you are registering a Fullex multipoint lock, please click here to be taken to the Fullex website.
If you have already registered your product(s), please sign in using your e-mail and password for the express registration at the bottom of the page.
Need help?
What should you do if you are having difficulties operating your Lock?
Please follow this link to help diagnose any potential issues you may be having and how to resolve them. This link will take you to our troubleshooting page.
What should you do if you cannot resolve through the Trouble Shooting process?
Should you still be experiencing issues please contact your nearest TradeLocks registered Locksmith who you can locate through the Find A Locksmith Website. The Locksmith will advise you of any call out charge and any potential works to be carried out for which you will have to pay them directly.
What should you do if you feel there is a claim for faulty goods?
Please forward details of The Locksmiths report and any associated payments made. In addition we will need details of when the hardware was fitted and original registration details. We will review these details and reply directly to you with 7 working days.
Register Your Product
Please select a product you want to register:
UAP Cylinder (Serial Number)
UAP Door Hardware Product
Maintenance Info
Door hinges are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The door hinge MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.
NEVER USE ABRASIVE CLEANERS
If the door hinge is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the door hinges, howsoever caused, and is limited solely to surface corrosion from natural causes.
Maintenance Info
Door knockers are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The door knockers MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.
NEVER USE ABRASIVE CLEANERS
If the door knocker is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the door knockers, howsoever caused, and is limited solely to surface corrosion from natural causes.
Maintenance Info
Door numbers are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The door number MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.
NEVER USE ABRASIVE CLEANERS
If the door number is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the door numbers, howsoever caused, and is limited solely to surface corrosion from natural causes.
Maintenance Info
Door viewers are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The door viewer MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.
NEVER USE ABRASIVE CLEANERS
If the door viewer is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the door viewers, howsoever caused, and is limited solely to surface corrosion from natural causes.
Maintenance Info
Door handles are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The door handle MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.
NEVER USE ABRASIVE CLEANERS
If the door handle is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the door handles, howsoever caused, and is limited solely to surface corrosion from natural causes.
Maintenance Info
Identity card slots are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The identity card slot MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.
NEVER USE ABRASIVE CLEANERS
If the identity card slot is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the identity card slots, howsoever caused, and is limited solely to surface corrosion from natural causes.
Maintenance Info
Letterboxes are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The letterbox MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.
NEVER USE ABRASIVE CLEANERS
If the letterbox is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the letterboxes, howsoever caused, and is limited solely to surface corrosion from natural causes.
Maintenance Info
Patio handles are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The patio handle MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.
NEVER USE ABRASIVE CLEANERS
If the patio handle is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the patio handles, howsoever caused, and is limited solely to surface corrosion from natural causes.
Maintenance Info
Pull handles are, by their very nature, objects that require regular cleaning to remove build-up of dirt and salt particles from the atmosphere, factories and vehicles. The pull handle MUST be cleaned with a very mild lemon based soap solution and a soft cloth at least once a month and every 2 weeks in areas of high sea salt such as coastal areas.
NEVER USE ABRASIVE CLEANERS
If the pull handle is not properly maintained then this guarantee will be null and void. This guarantee does not cover any misuse of the pull handles, howsoever caused, and is limited solely to surface corrosion from natural causes.
